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PRIVACY POLICY
Which rules apply when we process your personal data to provide our services?
Data is processed in compliance with the General Data Protection Regulation (GDPR), Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and with any other applicable national legislation.
Which personal data is processed?
We process all personal data collected directly from the data subject, including documents containing it, that is necessary for the development and performance of our relationship, as well as data of other data subjects. "Data subject" includes anyone who is a patient, a patient's family member, a beneficiary of our services, a participant and/or a third party who establishes a particular, contractual or service relationship with us.
Where personal data is provided by someone other than the data subject, the person providing it is responsible for informing the data subject in advance and for obtaining their consent where this is necessary for us to process it.
Who is the data controller?
Alicia López de Fez, Spanish ID 28742760-M, Calle Vives Liern 3, 1º D, 46007 Valencia, Spain; telephone +34 696 347 664; email alicialopezdefez@gmail.com.
Data protection contact
The data protection contact is responsible for ensuring compliance with the GDPR and other applicable legislation. You may contact them, in particular if you believe your data protection rights have not been respected, at: Calle Vives Liern 3, 46007 Valencia, Spain, or by email at alicialopezdefez@gmail.com.
For what purposes do we process your personal data?
The purpose of processing corresponds to each of the processing activities we carry out in our practice. In all cases, when your data is collected you will be duly informed of the specific purpose or purposes.
On what legal basis do we process personal data?
Depending on the type of relationship we have with you, processing will be based on one of the following: your consent (Art. 6.1.a GDPR); performance of a contract to which you are a party, or pre-contractual measures at your request (Art. 6.1.b); compliance with a legal obligation (Art. 6.1.c); protection of your vital interests or those of another natural person (Art. 6.1.d); or legitimate interest (Art. 6.1.f). When your data is collected you will be informed of the specific legal basis. The personal data requested is optional; if you do not provide it we will not be able to attend to your request or provide the service requested.
How long do we keep personal data?
Personal data is kept for as long as necessary to fulfil the purpose for which it was collected and to determine any liabilities that might arise from that purpose, in addition to the periods established by records and documentation legislation. When your data is collected you will be informed of the retention period.
Who do we share your data with?
As a general rule, personal data is not disclosed to third parties unless legally required. When your data is collected you will be informed of any such disclosures.
Transfers to third countries
No transfers of data to third countries are planned. If a processing activity should require one, you will be informed when your data is collected.
What rights do you have over your personal data?
As a data subject you have the following rights, which you may exercise, after proving your identity, by contacting our data protection contact:
- Right of access: you can ask us whether we are processing your data and how.
- Right to rectification: you can ask us to update your personal data if it is inaccurate.
- Right to restriction of processing: in this case your data will be kept only for the exercise or defence of claims.
- Right to object: after your objection we will stop processing your data in the way you indicate, unless compelling legitimate grounds or the exercise or defence of claims require us to continue.
- Right to data portability: if you want your data to be processed by another company or professional, we will facilitate its transfer to the new controller.
- Right to erasure: you can ask us to delete your data when it is no longer necessary, when you withdraw your consent, when processing is unlawful or when there is a legal obligation to do so. We will assess the case and apply the law.
Automated decisions and profiling. No automated decisions are taken and no profiling is carried out.
How can I exercise my rights?
Please send an email to alicialopezdefez@gmail.com stating your full name, together with a copy of your ID document, and the right you wish to exercise. If you are unsure how to proceed, call us on +34 696 347 664.
If you have given consent for a specific purpose, you have the right to withdraw it at any time, without affecting the lawfulness of processing carried out before withdrawal.
For more information on your rights and how to exercise them, we recommend contacting the Spanish Data Protection Agency (AEPD), the supervisory authority for data protection: www.aepd.es. Before lodging a complaint with the AEPD you may contact our data protection contact at alicialopezdefez@gmail.com. You may lodge a complaint with the AEPD (C/ Jorge Juan 6, 28001 Madrid, www.aepd.es) if you believe your rights have been infringed.
COOKIE POLICY
The López de Fez Psychology Centre website (the "Website") uses cookies. A cookie is a small file downloaded to your device (computer or mobile) to store information that can be updated and retrieved by the entity that installed it.
Cookies we use
- Technical (own) cookie: stores your choice about cookies (accept or reject) for 365 days so that we do not ask you again. It is necessary and requires no consent.
- Analytics cookies (Google Analytics 4): allow us to measure visits and learn how the Website is used, in aggregate form and with anonymised IP addresses. Only installed if you accept.
- Advertising cookies (Google Ads): allow us to measure the effectiveness of our advertising campaigns. Only installed if you accept.
Analytics and advertising cookies are third-party cookies managed by Google. For more information: Google cookie policy.
If you interact with content from other sites embedded in the Website (for example YouTube videos), those sites may set their own cookies, over which we have no control.
Consent
When you first visit the Website a banner lets you accept or reject analytics and advertising cookies. Merely browsing does not constitute consent. If you reject them, the Website works just the same. You may change your choice at any time using the link below, or by deleting cookies in your browser settings.
Disabling cookies in your browser
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Changes to this policy
We may update this Cookie Policy; we recommend reviewing it each time you visit the Website. If you have any questions or suggestions about it, please contact us.
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